Senior Member Engagement Manager (Remote)
Matrix, in partnership with its expert clinical advisory panel, offers customizable solutions across four distinct lines of business via in-home visits, telehealth, on-site support at medical facilities and businesses, and Mobile Health Clinics:
Matrix Medical Network IT delivers capabilities using cutting edge technologies to support all these lines of business, including Mobile Tablet, Geo-spatial Analysis, Business Intelligence and Custom Business solutions.
At Matrix, you will have endless opportunities to positively impact the communities in which we work and to affect the lives of health plan members who we serve.
What we offer:
About the role:
Type: Full Time Salaried
Compensation: $87,000 to $115,000
Location: Remote or 9201 E. Mountain View Road, Scottsdale, AZ 85258.
Hours: Full Time Days
Travel: Perhaps once or twice a quarter once Covid conditions improve
Benefits Offered to include: Medical, Dental, Vision, PTO and holiday pay, 401K with company matching, voluntary life insurance, short term disability, long term disability, health savings account, flexible spending accounts.
What to Expect:
The Sr. Member Engagement professional will be the functional leader within the account management team with responsibility for ensuring Matrix is able to attain acceptances from the maximum number of targeted members. Matrix’s success will be driven by how many completed assessments we can produce given a certain number of members outreached to. To increase this number, it is critical to improve the way we communicate to members as well as what we communicate to them. The person occupying this position is expected to improve member engagement as well as intereact with our clients about strategies to elicit increased member engagement.
Excellent copy writing, analytical and project management skills.
As a clinical organization, we support vaccinations because we care about the health and safety of our colleagues and those we serve. Moreover, our clients are increasingly expecting us to be vaccinated due to the vulnerability of those we serve. As such, Matrix Medical Network requires that all team members are fully vaccinated against Influenza and COVID-19, unless they are eligible for a specific exemption.
Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net.