Matrix Medical Network

Member Engagement Coordinator (Marketing Coordinator, REMOTE)

Posted Date 1 week ago(1/12/2022 12:17 PM)
Job ID
# of Openings
Business Development
Full Time Regular



Member Engagement Coordinator (Marketing Coordinator, Remote)


Matrix, in partnership with its expert clinical advisory panel, offers customizable solutions across four distinct lines of business via in-home visits, telehealth, on-site support at medical facilities and businesses, and Mobile Health Clinics:

  • Matrix Clinical Solutions helps keep workers healthy and businesses run productively by designing custom workplace health solutions and providing testing, tracing, and clinical care solutions. Matrix also offers a safety verified certification program developed in collaboration with the Cleveland Clinic.
  • Matrix Clinical Care helps seniors and other at-risk individuals enjoy a better quality of care, experience better health outcomes, and identify chronic conditions that may otherwise go undiagnosed.
  • Matrix Clinical Trials provides rapid and scalable decentralized trial solutions to reach broad and diverse trial participant populations and improve the patient experience. Matrix adheres to the highest standards in quality, compliance, and data collection to accelerate trial completion timelines and support trial partners.
  • Matrix Clinical Labs is a CLIA-certified and CAP-accredited laboratory that provides state-of-the-art diagnostic services and clinical testing support.

Matrix Medical Network IT delivers capabilities using cutting edge technologies to support all these lines of business, including Mobile Tablet, Geo-spatial Analysis, Business Intelligence and Custom Business solutions.

At Matrix, you will have endless opportunities to positively impact the communities in which we work and to affect the lives of health plan members who we serve. 


What we offer:

  • A chance to work with great people on exciting projects
  • Make a difference by taking the time doing the work that saves lives that have positive and direct impact on the wellbeing of others
  • The opportunity to work with a progressive company, who wants to make a difference


About the role:


Type: Full Time Hourly

Compensation:  $20.00-$25.00/hr.

Location: Remote or 9201 E. Mountain View Road, Scottsdale, AZ 85258.

Hours: Full Time Days  

Benefits Offered to include: Medical, Dental, Vision, PTO and holiday pay, 401K with company matching, voluntary life insurance, short term disability, long term disability, health savings account, flexible spending accounts.


What to Expect:


The Member Engagement Coordinator is responsible for managing the scheduling and trafficking of Matrix Medical Network’s member engagement initiatives, including outreach (email, digital, letters, postcards, and flyers) as well as initiatives utilizing other communications channels.  The coordinator will also assist in the day-to-day operation of the company’s member engagement strategy, focusing on regulating the flow of multiple creative jobs through conception to completion. As Matrix member engagement operates in a collaborative manner with other departments, coordination and planning sessions among all the internal players is critical.



  • Coordinate the member engagement project work flow, calendar and reporting.
  • Responsible for the project timelines from the creative stage through release of artwork to printers, following up with relevant parties throughout all phases until all components are received.
  • With director of member engagement; regularly communicate status of all projects by means of weekly meetings, status reports, and daily updates.
  • Responsible for traffic of all member engagement creative (email, digital, letters, postcards, flyers, etc.) as well as other collateral as assigned.
  • Create and maintain consistency within project files.
  • Manage archive library of both project and proof files.
  • Traffic liaison between member engagement and other groups or departments.
  • Obtain necessary approvals from required departments during the internal approval process.


Must Haves:

  • Bachelor's degree in marketing or closely related field prefferred. Associate’s degree accceptable depending on experience and skillset.
  • Prefer at least 2 to 4 years of professional experience.
  • Experience in account / project coordination.
  • Experience in marketing and/or advertising production and traffic helpful.
  • Must have graphic design skills and software knowledge.
  • Ability to work independently as well as part of a collaborative team.
  • Required computer skills: Microsoft Office, Excel, PowerPoint. Adobe InDesign
  • Excellent organization and communications skills, with an exceptional eye for detail.
  • Multi-tasking Ability - can handle numerous initiatives in an efficient and accurate manner, while maintaining composure and professionalism. Ability to work under pressure.
  • Organizational Ability - can organize information and work flows to meet deadlines, manage expectations and resources. Ability to work in a fast paced, dynamic environment.
  • Communication Skills - must have excellent verbal and written communication skills to interact with internal and external parties on behalf of the organization.

Our Culture:

  • We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture.
  • We emphasizes innovation and growth, and you will be given the opportunities and tools to develop personally and professionally.
  • We encourage and celebrate collaboration.
  • We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of who we serve.
  • As a clinical organization, we support vaccinations because we care about the health and safety of our colleagues and those we serve. Moreover, our clients are increasingly expecting us to be vaccinated due to the vulnerability of those we serve.  As such, Matrix Medical Network requires that all team members are fully vaccinated against Influenza and COVID-19, unless they are eligible for a specific exemption.  


Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.  If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact


Member Engagement Coordinator Primary location: Remote or Scottsdale, AZ 85258. Regular Shift.  Work from Home Opportunity, Full-Time, Regular, Hourly 


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