Not just your typical workday...
Break away from workplace monotony. At Matrix, our passion is bringing healthcare to underserved populations, innovating new technologies and creating sustainable programs that change lives. When you have the power to make a difference in the health and well-being of others, every day is extraordinary.
We’re headed to the future of healthcare, come join us!
“Had it not been for provider support, I would have still been on the floor when the nurse practitioner arrived the next day, she prevented life-threatening complications.” - Member
The Member Relations Team Member is responsible for promoting the benefit of and scheduling health risk assessments for customers of health insurance plans. The Member Relations Team Member contacts health plan members and secures appointments for patients and/or family members with nurse practitioners for an in-home health risk assessment. The assessments are designed to educate, inform and encourage patients and family members to participate in this program to improve their overall health and quality of life. The main responsibility of this position is to conduct outbound calls to health plan members and schedule/secure in-home visits.
Who You Are
You work collaboratively, yet independently. You are highly motivated and competitive, with a strong work ethic and exceptional customer service skills. You are charismatic, a go-getter, and have experience in call center environments, outbound calling, or other phone-based experience.
What You Bring to the Table
Matrix Medical Network is Proud to be an Equal Opportunity Employer and Drug Free Workplace