Mobile Clinic Assistant Manager

Are you looking to be part of a team that truly makes a difference in the healthcare community?

Matrix Medical Network is founded on the principles associated with changing lives by providing quality healthcare across the nation. We offer innovative, convenient in-home visits, chronic care management, post-acute transition of care, mobile clinical testing, and affordable access to preventive care. Our nationwide fleet of fully customized mobile clinics are equipped with advanced health testing equipment and operated by highly skilled health care professionals who have completed formal health training and clinical rotations. Each mobile clinic features relaxing reception areas and private screening rooms for a comfortable health assessment experience. Using a patient-centered approach, our clinicians seek to understand the current state of the members’ health and support them in setting mutual, realistic goals. As an EMT/Paramedic Assistant Unit Manager in an ever-growing organization, you will be presented the opportunity to assist with the operational supervision of the mobile clinical unit and to utilize your specific skill set to offer awareness, education and preventive health tests. Prevention begins with early detection, and our state-of-the-art equipment and highly trained health professionals provide Matrix with the ability to redefine convenient healthcare. The collaborative contributions of our Clinicians and their Support Services teams are the vehicle that makes us leaders in the healthcare arena.

Together, we have the power to make a difference – it is the nature of what we do.

Advancement opportunities available.

$18-22 per hour DOE, plus performance based bonus. No holidays. 14-16 hour shifts. Advancement available.

Must be able to travel outside of home state for up to 7 days at a time.

This position requires frequent to constant standing throughout the workday.  Candidates must be able to keep up with these physical demands throughout entire duration of shift.  

All applicants must have a clean driving record and must be at least 25 years of age to be in compliance with our minimum requirements for driving one of our mobile units. A full Motor Vehicles Record check must be completed and cleared before applicants can be interviewed.

Full time positions available for an individual dedicated to strong customer service and patient care and the ability to manage a busy mobile medical clinic. Daily responsibilities include operational and clinical oversight of 4-8 staff, inventory supply management, quality assurance and control, scheduling mechanical repairs, and customer relations for major insurance companies within the Commercial, Medicare, and Medicaid populations. Paid training is provided.

HealthFair is a mobile health and wellness company that partners with major insurance providers to discover, diagnose, and test for long term chronic diseases such as congestive heart failure, COPD, diabetes, PAD, neuropathy to meet the regulatory HCC, HEDIS, STARS and quality measures.

A variety of point of care testing such as lab work (fingerstick), ultrasound, spirometry, Digital Retinopathy Screening, ABI and EKG is immediately available to validate old conditions or diagnose new conditions affecting the long term health of our patients. These test are performed under the supervision of the Medical Director and in conjunction with a team of nurses, cardiovascular technologists, and medical assistants.

POSITION SUMMARY:

The Assistant Unit Manager, together with the Unit Manager, is responsible for overseeing the successful operation of the mobile unit including the daily operational and clinical oversight of four (4) – eight (8) staff members, monitoring performance, inventory supply management, quality assurance and control, scheduling mechanical repairs, and customer relations for major insurance companies within the Commercial, Medicare, and Medicaid populations. The Assistant Unit Manager works with other departments to promote usage of the mobile unit and other community agencies to increase the level of care in the communities we serve.

POSITION RESPONSIBILITIES:

• Partnering with the Unit Manager, oversee within the district training, and supervise all field personnel including cardiovascular technicians and medical assistants
• Foster a spirit of teamwork and instill a sense of company pride in his/her teams
• Partnering with the Unit Manager, oversee the quality of all clinical testing
• Working with the Unit Manager, assist in ensuring compliance with clinical protocols set by the Medical Director
• Work with the Unit Manager and Clinical Training Director to improve the clinical performance of technicians
• Work with the Unit Manager and the Quality Compliance Officer to ensure adherence to federal and state requirements
• Oversee that first class customer service is continuously provided
• Ensure that team leaders are submitting appropriate and required paper and electronic documentation to the corporate office in an accurate and timely manner
• Partnering with the Unit Manager, oversee the on-the-site sales process of all the teams by setting specific goal targets
• In the absence of the Unit Manager, responsible for driving the mobile unit to and from health fair locations, prepping the mobile unit at least 2 hours before the event is scheduled and closing it down at the end of the day. Parking the mobile unit at approved, secure locations.
• Complete monthly staffing assignments on each team
• Assist in overseeing the ordering process of all disposable supplies
• Assist in managing the equipment inventory
• Ensure adherence to all company policies and procedures by every staff member

• Together with Human Resources and the Unit Manager, outlines and drives talent resource management and development programs within the team. Manages performance management initiatives

• Partnering with the Unit Manager, assist in implementing company changes
• Attend periodic meetings as required by the CEO or VP of Operations
• Attend conferences and conventions on behalf of the company as requested by the CEO or VP of Operations
• Ensure compliance of all company-required federal, state, and Healthcare Insurance Portability and Accountability Act (HIPAA) regulations
• Maintain positive control of all PHI information
• Participates in all mandatory compliance and other training programs, seeks guidance for compliance-related concerns and adheres to all applicable laws, regulations and Matrix policies and procedures
• Other duties as required

Educational Requirements:

• Associate’s degree preferred
• Minimum one (1) year of management experience, health care field preferred, with direct staff oversight
• Quality assurance and quality control experience
• National Registry of Emergency Medical Technicians (NREMT) certification and/or applicable state license required

• Certified Paramedic background preferred
• Current Basic Life Support (BLS) certification, which may include Adult, Child, and Infant Cardiopulmonary Resuscitation (CPR)

• Current Commercial Driver’s License (CDL) required   

Required Skills and Abilities:

• Required 1-2 years of clinical experience
• Demonstrated experience driving an ambulance, fire truck or other commercial vehicle
• Track record of working well under pressure and meeting tight deadlines; proven time management, multi-tasking, prioritization and follow-up skills in a rapidly changing growth environment
• Highly effective interpersonal and communication skills; ability to communicate to all levels throughout the organization using written, verbal and listening skills

• Uses logical methods to solve problems with effective solutions; looks beyond the obvious for solutions
• Outstanding teamwork and multitasking skills; effectively maintains collaborative and productive working relationships

• Passion for working with members/patients, changing lives with a comforting bedside manner  
• Dedicated to meeting the expectations and requirements of both external and internal customers, acts with customers in mind byexhibiting professionalism and courteousness

• Self-directed and resourceful; demonstrated experience working independently with minimal supervision
• Consistently demonstrates high level of professionalism, demeanor and confidentiality

• Demonstrate problem-solving and analytical skills, with an aptitude for understanding business environment and translating business requirements to performance and productivity solutions with a metrics-driven mindset
• Ability to think independently, make decisions, while adhering to company standards and guidelines
• Ability to drive the mobile clinic
• Proficient in Microsoft Office applications, including, Outlook, Word and Excel, and SharePoint

Supervisory Responsibility: 

The Assistant Unit Manager will primarily be responsible for the oversight and supervision of:

• The mobile unit staff, including Echo Vascular Technician, Nurse Practitioner, Physician’s Assistant, Mammography Technologist and Medical Screening Technician

Physical and Psychological Demands:

• Requires prolonged standing, sitting, bending, stooping, kneeling, and/or stretching from seated or standing positions
• Requires eye-hand coordination and manual dexterity sufficient to operate medical equipment, computers other office equipment
• Requires close vision, peripheral vision, and ability to adjust visual focus, hearing and smelling
• Must be able to communicate information via telephone or computer
• Requires moderate to intense concentration due to complexity of the job
• Must be able to lift and/or move up to 50 lbs.
• Must be able to observe “Universal Precautions” for blood-borne pathogens and body fluids

Travel Requirements: May be asked to travel, state to state, overnight, or for weeks at a time. Expected to be at the designated location on time accordingly to the schedule that has been provided by the manager.

We are proud to be an equal opportunity employer.