Are you passionate and eager to have an impact on people’s lives? If so, you have a unique opportunity to join Matrix as we redefine the way quality healthcare is delivered. Please click on the job title for more information and to begin your application.
At Matrix, you will have endless opportunities to positively impact the communities in which we work and to affect the lives of health plan members who we serve.
Everything Matrix does starts with a successful phone call that encourages health plan members to accept our invitation to visit them and support their health needs. The contributions of our Member Relations and Clinical Support Services teams are at the heart of our organization’s success.
Member Relations Representative:
What You Bring to the Table
Do you like money? Are you hungry for success? Good! Our incentive structure combined with a base pay rate puts you in charge of how much you earn!
What Matrix Medical Network Provides
The Member Relations Supervisor is responsible for coaching and developing the skills of team members to enhance performance and managing the day-to-day contact center operations, while upholding an exceptional level of customer service. The goal of the Member Relations team is to contact health plan members and secure appointments for them and/or their family members with Matrix Nurse Practitioners for an in home health risk assessment. The role of the Member Relations team is to educate, inform and encourage members and family members to participate in this program to improve their overall health and quality of life through telephonic outreach.