Matrix Medical Network

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Posted Date 1 hour ago(6/3/2020 3:09 PM)
Job ID
2020-10768
Job Locations
US-AZ-Scottsdale
Overview

Social Media_IT for iCIMS

 

 

 

The Desktop Support Technican  is the second point of contact between end users and the IT organization. The Desktop Support Technician is responsible for providing hands on support for software and hardware related issues. The Desktop Support Technician is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. The position requires technical troubleshooting abilities and excellent customer service skills.

 

POSITION RESPONSIBILITIES:

    • Provide Tier 2 direct support for all Matrix users.
    • Provide Tier 2 Support for Mobile Clinics.
    • Triage issues and service requests directly or via phone, e-mail, voice mail, ticketing system, etc.
    • To diagnose and resolve software and hardware incidents, including operating systems and across a range of software applications.
    • Identify and repair hardware and network connectivity issues.
    • Update and maintain computer inventory and surplus equipment.
    • Perform password resets.
    • Provide remote access/VPN support.
    • Deploy workstations and Laptop with Windows Deployment Services.
    • Provide "how to" assistance on all internally supported devices, applications and systems.
    • Escalate issues to appropriate second- and third-level subject-matter experts in accordance to service-level agreements, and follow up on incidents when appropriate.
    • Leverage internal and external resources (knowledge bases, manuals, and support sites, vendors) to answer questions and resolve issues.
    • Respond to end-user inquiries regarding the status of incident/service request tickets, and perform follow-ups.
    • Contribute to the creation/facilitation/maintenance of FAQ documents, knowledge articles and user guides.
    • Build relationships with the Service Desk and the next tier level technicians as well as subject-matter experts to ensure that IT-delivered services and end-user productivity goals are understood and met or exceeded.
    • Be an advocate for the end user to ensure he or she receives high-quality and timely service and support from the entire IT organization.
    • Rotating on-call support for mobile clinics.
    • Other duties as assigned.

Position Requirements: 

  • Educational Requirements:High school diploma or equivalent (required); BA/BS degree (preferred).Microsoft MCP/MCSA (Preferred)

 

Required Skills and Abilities:  

  • CompTIA A+ certification or equivalent (required) 
  • Minimum of 2-4 years technical support experience or combined related education required
  • Computer software and hardware troubleshooting knowledge and experience
  • Windows 10, Server 2008 & 2012
  • Smartphones such as iPhone and Android
  • Computer laptop and desktop hardware
  • GoToMeeting or LogMeIn for remote assistance
  • Microsoft Office suite of applications
  • Service Desk Ticketing Systems
  • Excellent customer service skills
  • Strong troubleshooting and problem-solving skills
  • Ability to learn new technology and applications
  • Ability to work well in a team atmosphere
  • Effective written and verbal communication skills
  • A focus on customer satisfaction, with strong interpersonal skills and responsiveness
  • Highly organized and effective in managing multiple tasks while maintaining high levels of user satisfaction
  • Adherence to IT policies and processes to ensure consistent quality of service
  • Strong time management skills to ensure satisfaction with IT services and the completion of projects on time
  • Ability to cover specific service and support shifts and manage a large number of end-user requests
  • Mature and self-motivated professional able to work in a fast-paced and constantly changing environment
  • Regular work schedules may not reflect normal business hours
  • Must be able to lift and/or move up to 50 lbs.
  • Requires prolonged sitting
  • Requires eye-hand coordination and manual dexterity sufficient to operate technical equipment, keyboard, telephone, copier, calculator and other office equipment
  • Must be able to communicate information via telephone or compute
  • Requires moderate to intense concentration due to complexity of the job.
  • This position may require Saturday hours.
  •  

Supervisory Responsibility: No supervisory responsibilities.

 

Travel requirements: Yes light travel required..



 

Matrix Medical Network is Proud to be an Equal Opportunity Employer  

The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of the position.

Posted Date 2 days ago(6/1/2020 4:41 PM)
Job ID
2020-10762
Job Locations
US-AZ-Scottsdale
Overview

IT Mobility Intern 

 

 

 

Social Media_IT for iCIMSPOSITION SUMMARY:

 

The IT Mobility Intern will be responsible for coordinating and supporting a wide range of IT projects / activities including Computer Information Systems, Mobile Device Management System (MDM), as well as physical Mobile Devices, Application Development and IT Security to obtain exposure to the many facets of the IT department. This role will also learn a variety of processes and contribute to the overall department goals.

 

POSITION RESPONSIBILITIES:

 

Mobile Device Management System (MDM)/Physical Mobile Devices

  • Assist Mobility Management Team in performing daily activities as it relates to supporting mobile devices in the field and our MDM software

 

Java Exposure:

  • Implementation and support of applications on Android platform

 

IT Security:

  • Implementation of user entitlement reviews
  • Implementation of proactive threat monitoring
  • Other duties as assigned.

 

POSITION REQUIREMENTS:

 

Educational Requirements:

 

High School education or GED equivalent required; working towards the completion of Associates or Bachelor’s degree.

 

Required Skills and Abilities:

  • Proficiency in the use of software applications including Microsoft Outlook, Word, PowerPoint, Access, Excel, Internet, and other web-based applications.
  • Ability to learn and prototype new technologies, and recommend their use in the company products.
  • Broad-based knowledge of typical information technology products and solution.
  • Demonstrated effective written and verbal communication skills. 
  • Strong time management and organizational skills.
  • Critical thinking, excellent research, and strong analytical skills with superb attention to detail.
  • Demonstrated ability to solve problems related to specific tasks with minimal supervision.
  • Demonstrated ability to handle multiple tasks which may involve competing deadlines; including the ability to assess and prioritize work activities as needed.
  • Demonstrated ability to conduct data analysis, draw insights and prepare findings.
  • Ability to work in a changing and dynamic work environment.
  • Establish and maintain professional working relationships with team members as well as with cross-functional team members.

 

  • Supervisory Responsibility: No supervisory responsibilities.
  • Travel Requirements: No travel required.

 

Matrix Medical Network is proud to be an Equal Opportunity Employer 

  •  
Posted Date 2 days ago(6/1/2020 4:41 PM)
Job ID
2020-10032
Job Locations
US-AZ-Scottsdale
Overview

Azure Data Architect

 

Because YOU make the difference......

 

 

Matrix Medical Network Business Intelligence and Analytics (BIA) team delivers reporting and analytic capabilities using cutting edge Database Solutions using SQL and noSQL, ETL tools, and Business Intelligence solutions. Looking for enthusiastic, action oriented team members who will thrive in our fast paced and dynamic environment.

 

Our mission, vision and values statements represent our highest aspirations. Our core values live deep within the Matrix culture and embody our profound commitment to service, character and ethics.

 

  • We create solutions to improve the quality and afford-ability of healthcare
  • We capture and deliver reliable, real-time information that identifies and closes gaps in care and documents the state of member health.
  • We strive to be an employer of choice for clinical and healthcare support professionals.

 We are driving Healthcare forward. Come join us!

Social Media_corporate 7 for iCIMS

 

 The Azure Data Architect is a technical leader providing oversight and delivery of technical projects related to advance data analytics and reporting. The BI Architect’s role is to set the high-level technical direction for the design, architecture and ongoing evolution of an enterprise Business Intelligence solutions that adhere to and supports the strategic objectives of overall organization.

 

 Responsibilities:

  • Plan and participate in the execution of a migration plan from on-premise data to Azure platform
  • Design and develop standard dimensional data warehouse structures and data lakes.
  • Envisions and creates solutions that meet the data and analytical requirements of the business, models the required infrastructure and points of integration, creates data models and database designs, and provides the overall blueprint/roadmap for delivering the solution.
  • Creates and updates any design documentation required for development, and works collaboratively with BI, and IT Developer(s) to build the required components.
  • Works with the IT infrastructure, Application Development Teams, Data Engineers, Data Scientists, and Reporting Analysts to prove the feasibility of designs and ensure that solutions are designed for optimal access and leverage existing technologies where possible, and to identify any system-wide impacts that may need to be addressed.
  • Provides leadership in the creation of a mid/long-term BI roadmap to address any current gaps and move the company towards a future state architecture that easily scales to support future business growth and innovation.
  • Participates in all phases of SDLC: from system analysis and design thru development and test to deployment and support.
  • Provides development estimates and participates in project planning.
  • Responsible for ensuring quality delivery of code through static and dynamic testing techniques
  • Is able to troubleshoot any complex data related issues as well as provide support to production.
  • Keep abreast of the current technologies and technological trends. Ability to learn and prototype new technologies, and recommend their use in the company products.
  • Peer mentoring experience of more junior team members.
  • Ensures adherence to standards for self as well as team.
  • Other duties as assigned

 Requirements: 

  • Bachelor's degree in Computer Science or related field
  • Minimum 5 years experience with Azure platform, including Azure SQL, Data Factory, Databricks, and Data Lakes
  • Minimum 5 years of experience with data modeling and data architecture, including structured relational and DW models, and unstructured data such as JSON, XML, or NOSQL
  • Minimum 5 years of experience as a DB, SQL, or ETL Developer
  • Minimum 5 years of experience as a Lead or Senior Developer
  • Minimum 6 years of experience with Transact-SQL, Microsoft Power BI, Microsoft SQL Reporting Services, and Microsoft SQL Server(2014 or later preferred)
  • Minimum 6 years of experience with Microsoft SQL Server Integration Services (SSIS) or equivalent ETL platform
  • Minimum 2 years of experience with Tableau
  • Knowledge of advanced SSIS concepts to handle complex tasks like importing large files, loading data in a transactional database etc.
  • Experience in NoSQL databases is a big plus.
  • Strong Object / Relational mapping experience and ETL principles/knowledge
  • Experience in Database Administration with Oracle or SQL
  • Experience in object relational mapping, UML modeling and OO modeling
  • Proven ability to analyze, document, and reverse engineer any type of SQL\SSIS based code and ETL processes.
  • Make recommendation on how to rewrite, modify, redesign SQL and ETL based processes based on analysis.
  • Excellent written and verbal communication skills
  • Demonstrated experience of estimation and planning
  • Demonstrated abilities to successfully document and communicate software designs of complex systems.
  • Has proven record of successfully motivating and leading a software development team.
  • Proven history of developing and unit testing complex software components.
  • Ability to be flexible, set priorities and meet deadlines in a changing environment for self as well as team.
  • Must have decision-making skills for problem identification and solution recommendation.
  • Ability to work independently and as part of a team while demonstrating initiative and using good business judgment
  • Demonstrated ability to drive process improvement and improve the process efficiency
  • Demonstrated ability to reduce and/or prevent production defects based on the continuous root cause analysis and process improvement
  • Ability to maintain effective working relationships across teams and with a diverse workforce
  • Able to represent the Company in a positive and professional manner.Supervisory Responsibilities: none 
  •  Travel requirements: Ability to travel up to 15%.

 

Matrix Medical Network is Proud to be an Equal Opportunity Employer

Posted Date 2 days ago(6/1/2020 4:41 PM)
Job ID
2020-10006
Job Locations
US-AZ-Scottsdale
Overview

Sr. SQL Developer - (No C2C)

 

 

Not your typical workday…..

 

Matrix Medical Network IT delivers capabilities using cutting edge technologies, including Mobile Tablet, Geo-spatial Analysis, Database Solutions using SQL and noSQL, Business Intelligence and Custom Business solutions. Looking for enthusiastic, action oriented team members who will thrive in our fast paced and dynamic environment.

 

Committed to Making a Difference 

Our mission, vision and values statements represent our highest aspirations. Our core values live deep within the Matrix culture and embody our profound commitment to service, character and ethics.

 

  • We create solutions to improve the quality and affordability of healthcare
  • We capture and deliver reliable, real-time information that identifies and closes gaps in care and documents the state of member health.
  • We strive to be an employer of choice for clinical and healthcare support professionals.

 We are driving Healthcare forward. Come join us!

 

 

Social Media_IT 4 for iCIMS

 

Please Note: This employer is unable to consider C2C or provide sponsorship

 

Position Summary:

 

The Senior Developer is a technical leader providing oversight and delivery of technical projects. This role implements architecture-centric solutions in addition to providing guidance to the developers in delivering solutions that adhere to and meets the strategic objectives set by the Architect and IT Leadership

 

POSITION RESPONSIBILITIES:

  • Participates in all phases of SDLC: from system analysis and design thru development and test to deployment and support.
  • Provides development estimates and participates in project planning.
  • Participates in designing and developing complex systems by writing Design Specifications description of framework, interfaces, services, reports, business components, and interaction between the components.
  • Responsible for ensuring quality delivery of code through static and dynamic testing techniques
  • Is able to troubleshoot any complex issues as well as provide support to production.
  • Keep abreast of the current technologies and technological trends. Ability to learn and prototype new technologies, and recommend their use in the company products.
  • May lead a team of developers, possibly offshore to ensure that the project is successfully completed.
  • Peer mentoring experience of more junior team members.
  • Ensures adherence to standards for self as well as team
  • Other duties as assigned

 

POSITION REQUIREMENTS:

Required Skills and Abilities:

  • Minimum 7 years of experience as a Developer
  • Minimum 2 years of experience as a Lead or Senior Developer
  • Knowledge of advanced SQL programming concepts like CTE, window functions
  • Minimum 5 years of experience with Transact-SQL, Microsoft SQL Reporting Services and Microsoft SQL Server (2014 or later preferred)
  • Minimum 5 years of experience with Microsoft SQL Server Integration Services (SSIS). Knowledge of advanced SSIS concepts to handle complex tasks like importing large files, loading data in a transactional database etc.
  • Knowledge of advanced SSIS concepts to handle complex tasks like importing large files, loading data in a transactional database etc.
  • Proven ability to analyze, document, and reverse engineer any type of SQL based applications and processes.
  • Make recommendation on how to rewrite, modify, redesign SQL based application and processes based on analysis.
  • Excellent written and verbal communication skills
  • Demonstrated experience of estimation and planning
  • Understanding of project management concepts and techniques required
  • Demonstrated abilities to successfully document and communicate software designs of complex systems.
  • Has proven record of successfully motivating and leading a software development team.
  • Proven history of developing and unit testing complex software components.
  • Ability to be flexible, set priorities and meet deadlines in a changing environment for self as well as team.
  • Must have decision-making skills for problem identification and solution recommendation.
  • Ability to work independently and as part of a team while demonstrating initiative and using good business judgment
  • Demonstrated ability to drive process improvement and improve the process efficiency
  • Demonstrated ability to reduce and/or prevent production defects based on the continuous root cause analysis and process improvement
  • Ability to maintain effective working relationships across teams and with a diverse workforce
  • Able to represent the Company in a positive and professional manner.

Preferred Experience: 

  • Experience with NoSQL Databases
  • Experience in Big Data analytics is a big plus.

 

Educational Requirements:

  • Bachelor's degree in Computer Science or related field or equivalent combination of education and experience

Supervisory Responsibility: No supervisory responsibilities.

 

Travel Requirements: Travel may be required.

 

 

  • Type: Full Time Sr. SQL Developer

    Location:  Scottsdale Office

    Hours:  Monday-Friday 8:30-5:00

    Matrix Medical Network is proud to be an Equal Opportunity Employer. Scottsdale, AZ 85258.  Primary Location: Scottsdale, AZ 85258.  Job: IT— Sr. SQL Developer. Regular Shift.  Full-time Job Level: Day Job, Travel, Monday, Friday.  IT Sr. SQL  Developer, Full-Time, Regular, Job Type, Standard, Pay, Regular Hours.  

Please Note: This employer is unable to consider C2C or provide sponsorship.     

 

Posted Date 2 days ago(6/1/2020 4:41 PM)
Job ID
2019-7944
Job Locations
US-AZ-Scottsdale
Overview

Data Analyst/Statistician/SQL Developer - (Can be considered for remote) 

 

**Must have 5 plus years strong data business analytics/analysis, statistical and forecasting background. Requires 5 plus years strong SQL server database,  writing SQL code, T-SQL, CTE and working with very complex SQL queries experience to be considered**   

 

 

Not your typical workday…..

 

Matrix Medical Network IT delivers capabilities using cutting edge technologies, including Mobile Tablet, Geo-spatial Analysis, Database Solutions using SQL and noSQL, Business Intelligence and Custom Business solutions. Looking for enthusiastic, action oriented team members who will thrive in our fast paced and dynamic environment.

 

Committed to Making a Difference 

Our mission, vision and values statements represent our highest aspirations. Our core values live deep within the Matrix culture and embody our profound commitment to service, character and ethics.

 

  • We create solutions to improve the quality and affordability of healthcare
  • We capture and deliver reliable, real-time information that identifies and closes gaps in care and documents the state of member health.
  • We strive to be an employer of choice for clinical and healthcare support professionals.

 We are driving Healthcare forward. Come join us!

 

 

Matrix Medical Network BI Analytics team delivers reporting and analytic capabilities using cutting edge Database Solutions using SQL and noSQL, ETL tools, and Business Intelligence solutions. Looking for enthusiastic, action oriented team members who will thrive in our fast paced and dynamic environment.

 

TechWriterSocial Media_IT 2 for iCIMS

 

The Data Analyst/Statistician/SQL Developer will primarily be responsible for querying and analyzing healthcare information provided by clients for the Business Intelligence and Analytics team. The role requires extensive use of SQL to extract data from varied SQL Server databases and utilizing other analysis tools such as Excel, Tableau and statistical packages to provide meaningful analysis to internal and external customers.

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